Terms & Condition

Last Updated: 10-04-2025

Welcome to MIMI K, by accessing or purchasing from our website (www.mimikjewelry.com or any related domain), you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before using our services or placing an order.

If you do not agree with these terms, you may not access or use our website.

1. General Information

The website MIMI K (“we”, “us”, “our”) is operated by MIMI K Jewelry.

These Terms and Conditions govern your use of our website, including browsing, purchasing, and interacting with any content or service offered by MIMI K.

We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will take effect immediately upon posting on our website. Your continued use of our website constitutes acceptance of those changes.

2. Product Information

All jewelry pieces displayed on our website are described and photographed as accurately as possible.
However, due to variations in lighting, screen settings, and the natural uniqueness of materials, minor differences in color or texture may occur.

Each MIMI K piece is handcrafted from 925 sterling silver, 18K gold vermeil, and/or semi-precious stones.
Product details, such as materials, sizes, and stone types, are provided in each product description.

We reserve the right to discontinue any product at any time without prior notice.

3. Pricing and Payments

All prices listed on our website are displayed in your selected currency and include applicable taxes unless otherwise stated.

We accept major payment methods, including credit/debit cards, PayPal, Apple Pay, and other secure gateways.
All transactions are processed through trusted, encrypted payment systems to ensure your personal data is protected.

MIMI K reserves the right to adjust prices, apply discounts, or launch promotional campaigns at its discretion.

4. Order Processing & Acceptance

When you place an order through our website, you will receive an automated confirmation email acknowledging receipt.
This does not signify acceptance of your order. The order is confirmed only once payment has been processed and you receive a shipping confirmation.

MIMI K reserves the right to cancel or refuse any order in cases of:

  • Payment authorization failure
  • Suspicion of fraudulent activity
  • Product unavailability
  • Errors in pricing or product descriptions

If your order is canceled after payment, a full refund will be issued.

5. Shipping & Delivery

We aim to dispatch all standard orders within 24 business hours after confirmation (excluding weekends and holidays).

Estimated Delivery Times:

  • Switzerland: 3-5 business days
  • Europe: 6-12 business days
  • USA: 7-10 business days
  • Worldwide: 7-10 business days

All orders are shipped with tracking numbers for your convenience.
Personalized or custom pieces may take longer, and timelines will be clearly communicated during purchase.

Please note that delivery times are estimates and may vary due to courier delays, customs clearance, or peak-season demand.

6. Returns & Refunds

We want you to love your jewelry.
If you are not fully satisfied, you may return your purchase within 14 days of delivery for a refund or exchange, subject to our Return & Refund Policy.

Conditions:

  • Items must be unused, unworn, and returned in original packaging.
  • Personalized or custom-made items cannot be returned unless faulty.
  • Return shipping costs may apply depending on your location.

Refunds will be issued once the returned item passes quality inspection.

7. Personalised & Custom Orders

Custom and engraved jewelry are created specifically for you.
As such, these items are final sale and non-refundable, unless defective upon arrival.

Production timelines for custom pieces are communicated clearly before checkout.

8. Intellectual Property

All content featured on the MIMI K website - including but not limited to text, images, designs, product photography, logos, trademarks, and videos - are the exclusive property of MIMI K Jewelry or its licensors.

You may not copy, reproduce, modify, distribute, or use any content without prior written consent from MIMI K.

Unauthorized use of any MIMI K materials may result in legal action.

9. Privacy & Data Protection

Your privacy matters to us.
All personal information collected during your visit or purchase is handled in accordance with our Privacy Policy and in compliance with applicable data protection laws.

We do not sell, trade, or rent users' personal information to others.
All transactions are encrypted and secured using industry-standard SSL technology.

10. Limitation of Liability

MIMI K strives to ensure your experience is flawless; however, we shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from use or inability to use our website or products.
  • Delays caused by courier services, customs, or third-party platforms.
  • Normal wear and tear of products due to regular use.

Our total liability shall not exceed the amount paid for the specific product purchased.

11. Warranty

Each MIMI K piece is made with precision and care.
We offer a 6-month limited warranty covering manufacturing defects under normal use.

This warranty does not cover damage resulting from misuse, accidents, or improper care.

Repairs outside warranty coverage may be subject to service charges.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Switzerland (or your business registration country, if different).

Any disputes shall be resolved exclusively by the competent courts of that jurisdiction.

13. Contact Information

For any questions about these Terms & Conditions or your purchase, please contact us:

Email: [Insert Customer Support Email]
WContact Form: Click here