Refund Policy

Once your returned item is received, our Quality Assurance Team will carefully inspect it.
If approved, your refund will be processed within 5-10 business days to your original payment method.

You will receive a confirmation email once the refund has been issued.
Please note that the appearance of the refund in your account may vary depending on your bank or payment provider.

Exchanges

If you wish to exchange your item for another product, please indicate your preference when contacting our team.

Exchanges are subject to product availability and must meet the same eligibility criteria as returns.

Damaged or Incorrect Items

In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately with photographs of the product and packaging.
We will prioritize your case and arrange for a replacement, repair, or full refund - including shipping costs.

Our Promise

Every MIMI K piece is made with passion, precision, and purpose - and we want your experience to reflect that same standard of care.

Our return and refund process is designed to be transparent, fair, and customer-centric, ensuring your complete satisfaction.

For any questions or assistance, please reach out to our Customer Support Team:

Email: [Insert your official support email]
Contact Form: Click here